Consumer Rights & Access Information

Texas Mental Health Services

Texas law requires licensed mental health providers to share the following information with consumers regarding access to records, regulatory oversight, and complaint options.

Accessing Your Health Care Records

You have the right to request copies of your health care records.

To request records, please contact this practice directly and submit a written request. Requests may be submitted by email, through the client portal. or in writing. Records are released in accordance with applicable state and federal privacy laws.

If you have questions about the records request process, please contact Lauren.

Contacting the Regulatory Authority

Mental health professionals in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).

For information regarding licensure, regulation, or professional standards, you may contact the Council directly:

Texas Behavioral Health Executive Council – Contact Us
https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

Consumers may file a complaint regarding mental health services with the Texas Office of the Attorney General, Consumer Protection Division.

Office of the Attorney General – Consumer Protection
https://www.texasattorneygeneral.gov/consumer-protection